UPDATE: Please take the time to read our announcement. Ristorante Café Arena is open as normal.

Access FAQs

A selection of Frequently Asked Questions associated with accessibility.

Do you offer disabled parking?

There is no on-site parking at the Roundhouse.

The nearest car park is Arena Birmingham, which has two entrance point – Sheepcote Street and King Edwards Road (St Vincent Street entrance is currently closed). When parking at the Arena, we recommend that where possible you disembark outside the Roundhouse before the vehicle parks. Accessible parking bays are located on Level 9 of the North Car Park, off King Edward’s Road, or in the South Car Park, off St Sheepcote Street (but please note that lifts can sometimes be out of action in the South Car Park). Disabled visitors arriving in vehicles over 2m in height (Minibuses or Ambilifts), need to head to the North Car Park. Here visitors can disembark, and traffic officers will then direct the vehicle to the nearest parking bay.

If you display your Blue Badge, parking is free at pay and display on-street parking bays (with no time limits) and at council car parks. If you display your Blue Badge, you can park on yellow lines as long as you don’t cause an obstruction. There aren’t any loading restrictions. See the Birmingham City Council website for more details https://www.birmingham.gov.uk/bluebadgeparking

Are dogs welcome at the Roundhouse?

Dogs are welcome in all outdoor areas of the Roundhouse. Please be considerate of other visitors when bringing your pet into our courtyard, and keep your dog on a lead at all times. Assistance dogs are welcome in all spaces at the Roundhouse. 

Does the Roundhouse have wheelchair access?

Roundhouse Birmingham is accessible to wheelchair users.

Please be aware that Roundhouse Birmingham, as a heritage site, is built on a slope and is laid with cobbles. It is therefore uneven under foot. However, there is a clear route designed to be accessible for wheelchair users, pushchairs and visitors with restricted mobility.

Are all the tours suitable for those with disabilities?

All our land-based tours are accessible for those with restricted mobility or in wheelchairs. See our Access information for further details.

Please get in touch if you have any questions about attending one of our tours, and do let us know on booking if you have any special requirements.

Is there a wheelchair-accessible toilet?

The Roundhouse has one unisex accessible toilet.

Help us improve our service

If you have any suggestions or comments you wish to make regarding our provision and support for disabled visitors, please do speak to a member of staff or contact us.

Update

The ‘Roundhouse Birmingham’ charity was set up in 2016 to care for the historic Grade II* listed Roundhouse building. Nine years on and the restored building is now used as office space and is home to a much-loved Italian restaurant.

Since 2021, the Roundhouse has also been a base for guided walks, kayak tours, boat trips and other activities. Whilst these have been well received, rising external costs mean this element of Roundhouse Birmingham is no longer providing the sustainable income we need to fund the ongoing care of this historic building. For this reason, we’ve made the difficult decision to close the leisure activity offer and visitor centre.

The office spaces will remain open as usual. Visitors can still access the site (see www.arenaltd.co.uk for opening hours) and Ristorante Caffe Arena will continue to welcome visitors.

We’re hugely proud of what the Roundhouse Birmingham team has achieved, and we’d also like to thank all of our visitors for their support. The trustees of Roundhouse Birmingham remain fully committed to caring for this important part of Birmingham’s heritage.

If you’ve already booked a tour, you’ll be contacted via email and the cost of your booking will be refunded. We apologise for any inconvenience.   

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