Man on reception talking to two women about Roundhouse

What’s it like working at Roundhouse Birmingham?

What’s it like working at Roundhouse Birmingham?

Thinking about applying for one of our roles, but want to know a little more about what it’s like to work at the roundhouse?

We asked the team to let us know, in their own words, what it’s like working here…

“Every day is different at the Roundhouse, from sunny days with lots of visitors and groups out kayaking, to quieter times working on the gift-shop or researching for social media. One of my favourite parts has been the people that I’ve met; one visitor popped in to tell us that a family member is featured in one of our lamplighter displays, and I’ve heard countless stories of people living and working in the area.

The team really give you the support needed to overcome challenges – for me this was building confidence in talking to all kinds of people and running tours for larger groups. You can learn by example from our fantastic volunteers; many have been around since Roundhouse Birmingham’s 2021 opening and share their own individual take on our history. I’ve presented to groups like the National Trust and National Lottery Heritage Fund for their regional meetups, something that would have seemed incredibly scary a year ago!”

Frankie, Visitor Centre Assistant

“I love learning about the history of Birmingham and its canal network – as well as the interactions I get with guests. It might sound a little nerdy, but there are so many fascinating stories – some more gruesome than others – and sharing them with a group who are as keen as me is honestly the best feeling.” 

Lily, Paddlesports Guide

“I love working at the Roundhouse because of the dedicated, welcoming team and the passionate, vibrant volunteers. I’ve already learned so many useful and important skills here! Everyone is an advocate for Birmingham and the local area and strives to ensure that visitors always feel welcome here.”

Ella, Tours and Activities Officer and Visitor Centre Assistant

“No two days are ever the same and you get to be involved in lots of different things – from photoshoots to big events, like our recent 150th birthday celebrations. The offer we have is so unique too, you can join a free tour of our Grade II listed building, kayak through the city centre or attend one of our events: like an outdoor theatre performance or Jazz festival. Not many places I’ve worked have such a wide variety of activities. It really keeps you on your toes.”

Nicola, Senior Comms and Marketing Officer

We’re currently looking for a Paddlesports Guide and a Visitor Centre Assistant. If you’d like to know more about these roles, or fancy applying and joining our wonderful team, click here.

Be in the know

Want to keep up to date with Roundhouse news, including being the first to hear when we plan to open and our tours go on sale?


Keep up to date with Roundhouse news.